Privacy policy

Privacy Policy for Shopolla

At Shopolla, we value and respect your privacy, and we are committed to protecting your personal information. This privacy policy outlines how we collect, use, disclose, and safeguard your data when you interact with our website and make use of our services. By accessing or using Shopolla, you consent to the practices described in this policy.

1. Information We Collect: We may collect various types of information from you to ensure a seamless shopping experience and to improve our services. The information we collect may include:

Personal information: Your name, email address, contact number, and shipping address.
Payment details: Credit/debit card information and billing address (Note: We do not store sensitive payment information on our servers).
Order history: Details of your past purchases and transactions with us.
Website usage data: Information about how you interact with our website, including pages visited, time spent, and IP address.

2. How We Use Your Information: We use the information we collect for the following purposes:

To process and fulfill your orders and provide customer support.
To personalize your shopping experience and recommend products based on your preferences.
To send you order updates, promotions, and newsletters (you can opt-out of these communications at any time).
To improve our website and services by analyzing user behavior and preferences.
To protect our rights, privacy, safety, or property, and that of our customers.

3. Data Security: We take data security seriously and employ industry-standard measures to safeguard your information from unauthorized access, alteration, disclosure, or destruction. While we strive to protect your data, please understand that no transmission over the internet or electronic storage method is 100% secure.

4. Third-Party Disclosure: We do not sell, trade, or transfer your personal information to third parties for marketing purposes. However, we may share your information with trusted third parties who assist us in operating our website and providing our services, such as payment processors and shipping companies.

5. Cookies and Tracking Technologies: Shopolla may use cookies and similar tracking technologies to enhance your user experience, personalize content, and analyze website traffic. By using our website, you consent to the use of cookies as described in our Cookie Policy.

6. Your Rights and Choices: You have the right to access, correct, or delete your personal information. You can also opt-out of marketing communications or withdraw your consent for data processing. For any such requests or questions regarding your privacy rights, please contact us at info@shopolla.gr or via +30 21 1119 7620.

7. Minors: Shopolla is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected data from a minor, we will take appropriate steps to delete such information from our records.

8. Changes to Privacy Policy: We may update our privacy policy periodically to reflect changes in our practices or legal requirements. The most recent version of the policy will always be available on our website.

By using Shopolla, you signify your acceptance of this privacy policy. If you have any concerns or questions about our privacy practices, please contact us at info@shopolla.gr or via +30 21 1119 7620.