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Shipping Policy

Thank you for shopping at Shopolla! We're excited to provide you with top-quality products and a seamless shopping experience. This Shipping Policy outlines the terms and conditions related to shipping for orders placed on our website.

Processing Time:

Orders are typically processed within 1-3 business days, excluding holidays.
Estimated delivery times for standard shipping range from 1 to 7 days.
Personalized or made-to-order items might require additional processing time, which will be indicated on the product page.

Shipping Methods and Rates:

Greece:
- For Orders Over €50: Free
- For Orders Less Than €50: We charge €3 shipping

Domestic Shipping:

Domestic orders are shipped via reliable carriers such as BCS, ensuring safe and timely delivery to your doorstep.

Order Tracking:

Once your order is shipped, you will receive a confirmation email containing tracking information. This allows you to monitor the progress of your shipment in real-time.

Order Delays:

While we strive to meet our estimated delivery times, occasional delays may occur due to unforeseen circumstances such as weather conditions, customs inspections, or carrier issues.
If your order is significantly delayed, please feel free to contact our customer support team for assistance.

Shipping Address:

Please ensure that the shipping address you provide during checkout is accurate and complete to prevent any delivery issues.
We are not responsible for orders delivered to incorrectly provided addresses.

Lost or Damaged Items:

In the rare event that your order is lost or arrives damaged, please reach out to our customer support team within 2 days of the delivery date. We'll be happy to assist you with a resolution.

Contact Us:

If you have any questions or concerns regarding our shipping policy, please don't hesitate to contact us. We're here to help!